Cloud service provider Vultr faced backlash from users over its new terms of use, which originally stated that the platform would have rights to all hosted content, including music, images, and applications. However, following criticism, the company made adjustments to the terms in January and informed users earlier this week, as reported by The Register.
Users were asked to agree to the changes through a pop-up in Vultr's web client control panel. This sparked a wave of discontent among users, with complaints surfacing on platforms like Reddit. One of the main points of contention was the lack of clarity in the clauses, particularly the demand for "continuing irrevocable royalty-free rights to the hosted content."
In response to the feedback, Vultr has revised its user terms and removed the controversial clauses. CEO J.J. Kardwell clarified to The Register that the disputed passages pertained to messages on customer forums and not private server content. Kardwell emphasized the company's commitment to privacy and security, stating, "We don't use user data. We never have and we never will. We take privacy and security very seriously, and it's a central focus of our global operations."
Furthermore, Kardwell noted that the passages in question had existed in the terms prior to January but were now replaced with language that is clearer and more straightforward for users to understand.
Addressing the concerns raised by users, Vultr has taken steps to reassure its customers and uphold its commitment to data privacy and security. By listening to feedback and making necessary adjustments, the cloud service provider aims to maintain trust and transparency with its user base.
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